Facebook messenger is back online, after suffering a global outage earlier today.
The issues, which started at around 8:00 BST (3:00 ET), affected hundreds of people in the United States, Europe and central America.
Facebook confirmed it had resolved the problems as of 14:46 BST (09:46 ET).
Messenger users were unable to login, send or receive messages for almost seven hours. Facebook has apologised for the inconvenience caused by the outage.
Messenger is built directly into Facebook, but can be used separately from the main social network thanks to dedicated mobile apps.
The latest outage comes less than 24 hours after Android users were left unable to access their social network feeds because of problems with the Facebook app.
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Facebook messenger is down for people all around the world. The outage, which started at around 8:00 BST (3:00 ET), is affecting people in the US, Europe and central America all affected
Many have reported that they are unable to log on or receive messages on the app. Of those who have reported an issue with the platform, 53 per cent said they can not receive messages and nearly half (46 per cent) were unable to log in
Facebook has restored its Messenger service to users worldwide.
A spokesperson for the social network told MailOnline: ‘Earlier today (July 13) some people on Messenger experienced problems logging in to the app.
‘We’ve addressed and mitigated the issue and we apologise for any inconvenience.’
Hundreds of reports started to flood in from disgruntled users who were unable to access the popular messaging service at around 8:00 BST (3:00 ET) this morning.
Facebook Messenger is one of the most popular messaging platforms in the world, second only to WhatsApp, and boasts 1.3 billion users.
A map of the complaints pouring in from users showed Europe was one of the worst affected areas.
Hotspots for the outage were across the UK, with London particularly hard hit.
Frustrated users took to social media to voice their annoyance with the service.
One displeased user, a 19-year-old student at Plymouth University, took to rival social media platform twitter to express her displeasure.
She said: ‘Facebook messenger is F*****’.
Another user sent a screenshot of their phone, showing the app’s glitch and the issues it was having. They tweeted: ‘All my messages are gone. The @messenger app glitched and now this is all I see.’
Titter user Emily, a 19-year-old student at Plymouth University is one of those affected by the outage of the messaging app. She reported that her ‘Facebook messenger is F*****’
Messenger users took to twitter to see if it was just their app that was failing, or if it was a widespread problem
The glitch wiped some people’s message history blank and there are reports it also stopped people logging in and receiving messages
A live outage map shows European Messenger users have been worst affected by the issues this morning. Hotspots for the outage are over the UK, with London particularly hard hit
Yesterday’s outage affected the Android app, with many users claiming they received a message saying the app had not loaded properly.
Others said the app crashed before it even started loading.
‘Facebook keeps switching off using an Android phone’, wrote Myrette MacIntyre on website Down Detector.
‘Facebook app keeps stopping after a few seconds in Tallahassee, Florida’, wrote Bill Bibby.
Android phones generally auto-update so users might not be aware they are using the latest version.
Many disgruntled users took to Twitter in a bid to see if others were experiencing the same problem.
‘I guess the Facebook app is down, glad I’m not the only one’ tweeted Kanagawa-based user @Typhonicstat.
Other users tweeted to say they had uninstalled, reinstalled and restarted the app but nothing was working.
Some disgruntled customers point to the growing reputation that Facebook, and its sister apps, are becoming increasingly unreliable. The firm has experienced two global outages in two days
Twitter user Kimcy was one of the users left stranded by the app’s crash. Coming on the back of a Facebook main site outage, it triggered confusion among users
Hundreds of reports have flooded in from disgruntled users as they fail to get onto the popular messaging site that boasts 1.3 billion users.
Users in Australasia were also struggling to get online with the Messenger app, with reports coming from Melbourne and Sydney among other places
‘The Facebook app is not working for me. I’ve uninstalled and reinstalled and restarted my phone. Nothing is working. It crashes immediately after it opens’, wrote North Carolina-based user @WhyMySoAmy on Twitter.
At the time of the outage, a spokesperson told MailOnline that Facebook was aware of the problem.
In a statement from the social media firm, it said: ‘We’re aware that some people are currently having trouble accessing the Facebook app.
‘We’re working to get things back to normal as quickly as possible.’
After resolving the issue and getting the app back online yestersy, facebook released another statement,
The spokesperson then told MailOnline: ‘We have restored service for those who experienced a technical issue that caused some people to have trouble accessing Facebook on Android.’
WHAT HAS FACEBOOK CO-FOUNDER SEAN PARKER SAID ABOUT THE SITE HE CREATED?
One of the biggest names in tech criticised Facebook and other social media sites in an interview with Axios in November 2017.
Sean Parker said that people like himself and Mark Zuckerberg had just one goal it mind when it came to these platforms: ‘How do we consume as much of your time and conscious attention as possible?’
The answer, according to Parker, was by exploiting human weakness.
Parker said that he now sees himself as ‘something of a conscientious objector’ to social media, despite the fact that he owes most of his massive $2.4 billion (£1.8 bn) fortune to his involvement with Facebook.
Sean Parker in 2017 said that people like himself and Mark Zuckerberg had just one goal it mind when it came to these platforms: ‘How do we consume as much of your time and conscious attention as possible?’
Parker said that he and people like Zuckerberg realised they could keep their users engaged by ‘exploiting a vulnerability in human psychology’ and creating ‘a social-validation feedback loop.’
He added: ‘And that means that we need to sort of give you a little dopamine hit every once in a while, because someone liked or commented on a photo or a post or whatever.
‘And that’s going to get you to contribute more content, and that’s going to get you … more likes and comments.’
Parker, who now has two children, said: ‘It probably interferes with productivity in weird ways. God only knows what it’s doing to our children’s brains.’